When joining our service we ask all of our tradespeople to follow these basic principles:

  • In all dealings with customers / potential customers be courteous
  • Communicate in a clear way what will be done and the associated timeframes
  • Return phone calls / emails in a timely fashion
  • Agree a payment schedule with the customer
  • Adhere to the relevant standards
  • Respect the customers property
  • Carry out the work to the highest standards possible

We reserve the right to remove tradespeople from our service who don’t adhere to the principles above.